Regulatory Compliance

Navigate property transactions with confidence. Trust our expertise for a secure, compliant conveyancing process.

Tiong & Partners is a trading style of Merali Beedle Limited. It is a limited company registered in England and Wales, registration number 11399125. It is authorised and regulated by the Solicitors Regulation Authority with registered number 650133.

Our Services

Fees are provided on an estimate basis based on property price, whether it is freehold or leasehold, mortgage and time urgency.

Your fees will always be discussed and agreed with you at the outset of a transaction. We reserve the right to adjust our fee estimate should the matter become unduly protracted and complicated. We will always discuss any adjustments with you.

Our average fee is £2,000 to £4,000 plus VAT and disbursements.

Frequent disbursements are:

Stamp Duty Land Tax (if applicable and based on the property price)
See government calculator by clicking here

Searches
£200.00-450.00 plus VAT

Land Registry Registration fee (based on property value)
See government fee scale by clicking here

Land Registry search fee (per search)
£3.00

Bankruptcy fee (per search)
£2.00

Bank transfer fee (per transfer)
£30.00 plus VAT

UK / International ID Check fee (per person)
£50 / £100 plus VAT

Complaints procedure

We are committed to providing you with the best possible service. However, if you become unhappy or concerned about the service, you should inform us immediately so that we can resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, you should submit this in writing to Elaine Gan, compliance manager for Merali Beedle. Your written complaint should set out full details of the issue in question. Making a complaint will not affect how we handle your case. We will arrange a meeting with you, usually within one week of receiving your complaint. At the end of the investigation, you will receive a report and we will arrange a meeting with you as soon as possible after producing the report in order to discuss the outcome.

If we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

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Within six months of receiving a final response to your complaint
and
No more than six years from the date of act/omission; or
No more than three years from when you should reasonably have known there was cause for complaint.

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For more information about the Legal Ombudsman, please visit their website at www.legalombudsman.org.uk

If you are unhappy with our behaviour

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for issues such as dishonesty, losing your money, or treating you unfairly because of your age, a disability or other characteristic. To raise your concerns with the Solicitors Regulation Authority, please visit their website at www.sra.org.uk

Get in touch

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